在生活中,需要使用道歉信的事情愈发增多,道歉信可以帮助我们消除误会,增进友谊和信赖。大家知道道歉信的格式吗?下面是小编精心整理的英文道歉信9篇,供大家参考借鉴,希望可以帮助到有需要的朋友。
英文道歉信 篇1
Dear Mr simth :
Sorry, my nephew put your glass is broken. I've told him not in the next room front play football. Although he didn't listen to, but I will still be warned him.
I will pay for your loss and from his pocket money to buckle, warned him not to make the same mistake again! Finally, I was once again to you express apology for him!
Hope will bring you trouble!
Break your glass`s man
英文道歉信 篇2
Dear Prof. Robin,
I am writing on behalf of the English Department to invite you to give a lecture in our college.
We know that you are an expert on British literature. We would be very grateful of you could give a lecture on “Contemporary British Literature” to the English Department on Sunday, April 8. If this subject does not suit you, any other similar topic would be welcome as well.
If it is convenient for you, would you please drop me a line to let me know whether you can come or not? We could be looking forward to the opportunity to benefit from your experience and wisdom.
Sincerely yours,
Wang Hua
英文道歉信 篇3
Dear David:
I am afraid that you will think me unpardonably negligent in not having answered your letter dated 7, December sooner, but when I have told you the reason, I trust you will be convinced that the neglect was excusable. When your letter arrived, I was just in Hong Kong.
As my family could not forward it to me during my absence, it has been, therefore, lying on my desk until the moment when I took it up. Now the first thing I have to hasten to do is to write to you these few lines to express my deep regret.
I enjoyed many pleasant sights during my trip. I shall be pleased to give you an account to of them when I see you next.
亲爱的大卫:
我怕你会觉得我不可原谅过失没有回答你的来信7日12月早,但是当我告诉你原因,我相信你会相信忽视是可以原谅的。你的信到的时候,我只是在香港。
作为我的家庭不能转告我我不在的时候,它一直在,因此,躺在我的桌子上,直到那一刻,我欣然接受。现在我要赶紧做的第一件事就是给你写信这些几行表达我深深的遗憾。
我喜欢许多愉快的景象在我的旅行。我将很高兴给你一个账户,当我看到你下一个。
英文道歉信 篇4
游客朋友们:
首先我们真心感谢桅子花开、海星以及马来吸呀等几位网友给我们所提的意见,今年在政府论坛上有两封公开批评我们的帖子,说实在的,刚刚看到的时候,心里确实是堵得慌的,不高兴的,总觉得目前国内旅游市场大环境就是这个样子,大社不强,小社散差,从业人员服务意识、技能普遍不强等等,刚开始,我们确实给自己找了一些自我安慰的借口。
现在再认真思考这个问题,我们觉得,做为从业人员有责任、有义务,也必须为游客提供更为轻松、快乐的旅游时光。坦诚的说,今年7、8两个暑期月份下来,在我们质检回访过程中,所发现存在质量问题的,游客投诉到公司的也绝不仅此两例。
我们总结分析下来,存在质量问题的主要是散客出游群体,暑期质量问题一般容易出现在车辆空调不好,某些导游态度存在问题,以及住房条件较差等方面。目前旅行社的存在方式大体上分为三类,一类是组团旅行社,我们**就是这样类型的旅行社,面向终端客户收取客源;一类是地接旅行社,主要接待外地游客来本地旅游;第三类是同行批发旅行社,如扬州苏之旅旅行社,仪征旅行社同行受制于客源量问题,收到游客报名后,无法独立发团,只能交给这样的批发旅行社统一发团。这种现状就导至了组团旅行社对散客质量的.掌控从很大程度上受制于同行批发旅行社,从某种程度上来说,仪征散客出游,选择哪家旅行社报名的差别是不大的,唯一的区别所在是旅行社经营者的思路,以及遇质量投诉后,规模大一些的旅行社对批发旅行社的牵制能力会更强一些,仅此两点而已。
关乎旅游质量还有一个很重要的点,就是导游,景点美不美,全靠导游一张嘴。好的导游除了在讲解上会更为精彩外,对于游客心理的把握能力通常也会很强,会有较强的协调沟通能力,而目前导游的生存状态基本上都是以兼职为主,这种生存状态,也从很大程度上导致了其责任心的下降,因其兼职故而也缺少有效的服务技能培训。旅行社不是不想有自己的全职导游,而是因为旅游业的季节性特别强,旺季再多导游也不够用,进入12月份以后的3个月淡季对于小旅行社而言,可能1个导游都嫌多,这个微利行业人力成本应该是最大的成本了,所以这种季节性的特点也导致旅行社不敢、不能用过多的全职导游。我们公司目前全职导游有16名,在扬州地区算得上是规模庞大的一支导游队伍了,但也只能应对平常季节的客流量,遇上旺季,也只能望洋兴叹,比如贴子中所提到的西安团队,就是一个主要由兼职导游带队的团队。
从我们自身的角度来讲,我们必须认真反思这个行业,认真反思自已,如果不能真正将客户赢这个第一戒写到我们每个员工心里去,**旅行社终将被市场淘汰。从上周起,我们已经开始在竭尽全力探讨游客旅游体验的问题,我们希望尽快将我们的服务意识、服务技能,迅速从对人的服务,提升至对客户的服务。我们将尽已所能去改造现有的工作流程,我们相信,从我们做起,终将能够逐步改变旅游业的现状,终将实现给游客创造轻松快乐时光这个最终目标。当然,接下来可能还会有质量问题出现,还会有游客投诉,但我们会以最好的状态,迅速处理这类的质量问题,给游客一个尽可能满意的答复。
英文道歉信 篇5
Dear Mr. XX:
Hello, today, I have to pick up the pen to write you this letter of apology very guilty and depressed mood. After these days of painful introspection, I have decided to give you a profound self-criticism and Reflection on my absence from classes, and express my determination to correct my mistakes, abide by discipline and improve myself.
In fact, no discipline, life is a rambling I from junior high school age smelly problems, my personality is too individualistic, and rarely take into account the collective discipline, this is my repeated absenteeism, teacher supervision such as root cause unheard of. This semester I missed the number of students actually reached 22, for your treatment of me, I am very understanding, and very much agree with you, your strict demands on me is my care, and supervision. I am still too small, there are many unreasonable place, often inevitably make mistakes, it is very need you for the supervision and management, through these days of reflection, I realized that I could not in any case wanton development continue before, I am deeply grateful to you for your criticism and education. This mistake is a blot on my college life, and a disgrace that I can never let go of my life. I will always remember.
In fact, there are a particularly important reason for my truancy, that my body was not good, always the old sick, starting from the second year, I do not know why cervical discomfort, particularly in the last few months, so I went to the city hospital for treatment of cervical spondylosis. Where the doctor arranged for me to let me every Sunday afternoon to treat, then the teacher and class conflict chaired by you, so I open the class most of class. This is not very strong with my organization and discipline. Teacher, I sincerely apologize to you, please forgive me for the mistakes I made, and strive for lighter treatment. I promise to correct my mistakes later, communicate and communicate with the teachers, and no longer be absent from school.
XX
XXXX XX XX
英文道歉信 篇6
Dear David,
I am truly sorry that I cannot attend the project meeting to be held on next Tuesday afternoon。
The reason is that I am going to take a business to Shanghai by plane that day, so I will be unavailable for the meeting。 However, considering the importance of the meeting, I will be grateful if you could send me a brief record of the project progress by E—mail。 I will check the record and send my feedback to you。
Once again, I am sorry for any inconvenience caused。 Hope you can accept my apologies and understand my situation。
Yours sincerely,
英文道歉信 篇7
Dear Mr. Li
It has been brought to my attention that upon checking in at China World Hotel on Jun 2, 1999 Your experience was one of difficulty.
I would like to express my sincere apologies for the poor attitude of our receptionist when she advised you of the error in your reservation. there is simply no excuse in her behavior as I assure you that the necessary action gas been taken to rectify the lack of service you should have receive.
Unfortunately there was an error in your reservation regarding your arrival date. I am unable to identify where the oversight originated through my investigation however I regret that you were inconvenienced.
Mr. Li, I do hope that I can assure you that your negative experience was an isolated incident, I look forward to welcoming you back in very near future so that we can restore your confidence in the product and service of Shangri-La China World Hotel. Please do not hesitate to contact me directly in business or pleasure bring you back to Beijing.
Sincerely,
Alfred Zhugan
英文道歉信 篇8
因过失或疏忽做错了事,给别人带来了麻烦或损失,发觉后要立即写信给对方赔礼道歉,
这是一种礼貌。道歉信要写得坦率,诚恳。
1、因未能践约赴宴致歉unable to keep ones promise dear miss nancy,
much to my regret i was unable to keep my promise to attend your birthday party
last saturday, owing to the fact that my little son was suddenly taken ill early that
day.
hoping to see you soon.truly yours,
tom
亲爱的南希小姐:
小儿上周六突然生病,因此未能应约赴生日宴,殊觉抱歉,希原谅,再见。
英文道歉信 篇9
Dear Mr。 Hunnicutt,
I am writing to apologize for the incorrect invoice you received from us。 Owing to a breakdown in communications, we did not credit you with a 10% discount, as agreed。
We shall send you the correct invoice as soon as possible and make sure that such a mistake will not occur again。 Please accept my apologies for any inconvenience we have caused。
Your sincerely,
Peter Gibson